Help center

Bonuses Help

Welcome bonus, cashback, free bets, and how wagering requirements work.

Promotions on Betfalme are designed to give real value, not just inflate apparent balances. Here is how each promotion works and how to claim it.

Welcome bonus

New users receive a welcome bonus on their first qualifying deposit. The bonus is credited to a separate Bonus Balance and is subject to a wagering requirement — typically you must wager the bonus a number of times (e.g. 3x or 5x) at minimum odds before the bonus converts to cash. Full details are on /promotions.

Cashback

Cashback returns a percentage of your losses over a defined period (daily or weekly) to your cash balance with no wagering required. See /promotions/cashback for the current tier.

Free bets

Free bets cover the stake of a placed bet — only winnings are returned to your balance (not the original stake). Free bets expire after a set period; use them before they expire.

Wagering requirements

Most bonus funds carry a wagering requirement. "5x wagering at minimum odds 1.50" means you must place bets with combined stake equal to 5x the bonus, with each bet at minimum 1.50 odds, before the bonus converts to real money. The on-promotion page lists the exact terms.

Frequently Asked Questions

How do I claim the welcome bonus?
Deposit your first qualifying amount; the bonus credits automatically.
Where do I see active bonuses?
Account → Bonuses.
Can I withdraw bonus funds directly?
No — you must meet the wagering requirement first.
Ready to bet?

Get started on Betfalme

Instant M-Pesa deposits and withdrawals. Bet from KSH 1. Licensed by BCLB Kenya.

Licensed by BCLB Kenya • 256-bit encryption • 18+ only
Last updated: June 2026